Returns & Exchanges

We take great pride in the quality of our whiskies and specialty food items, but if you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and undamaged goods. Please note that for safety and hygiene reasons, perishable items and opened bottles cannot be returned unless they are faulty.

Return Process

• 1.
  Contact Customer Support

  Email our concierge team with your order number and the reason for your return to obtain a Return Authorization Number.

• 2.
  Secure Packaging

  Carefully pack the items in their original Glenmorangie gift boxes and protective outer shipping cartons to prevent breakage during transit.

• 3.
  Ship Your Return

  Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend keeping your tracking receipt.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of the returned goods, your refund will be processed to your original payment method within 5-10 business days.